Director, Business Function Products

The Program

The BC Health Workday Program is a provincial initiative with seven participating BC health organizations (FHA, IHA, ISLH, NHA, PHC, PHSA and VCHA). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll services. It is a significant transformation in BC and is vital to the sustainability of BC’s health system.

Director, Business Function Products

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The BC Health Workday Program is a provincial initiative with seven participating BC health organizations (FHA, IHA, ISLH, NHA, PHC, PHSA and VCHA). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll services. It is a significant transformation in BC and is vital to the sustainability of BC’s health system.

Reporting to the Chief Program Officer (CPO) of the BC Health Workday program, the Director plays a key strategic role in ensuring the functional requirements of the province’s health organizations are met within the new BC Health Workday solution, while focusing on the user experience and standardization over localization. This role will require close collaboration with stakeholders across British Columbia's health organizations to design, test and implement all core user facing product functionality. Leading a team of experienced Workday professionals, the Director brings deep technical expertise in the Workday platform and a strong understanding of operational environments and processes within the healthcare industry. This role requires exceptional client relationship and stakeholder management skills, with a focus on negotiating, building consensus and facilitating collaboration across all levels of the organization. The Director will lead strategic discussions, executive presentations, and cross-organizational decision-making, while also serving as an operational problem-solver. The Director will be instrumental in driving enterprise-level planning and solution development in partnership with senior leadership across the province

What you’ll do

What you bring

Qualification

• A level of education, training, and experience equivalent to a Bachelor’s and/or Masters degree in Business, Human Resources, Information Systems or related field, with a strong understanding of enterprise HR and payroll systems, plus a minimum of ten (10) year’s recent, related experience supporting and leading Workday functional areas, with at least 3 years in a leadership role overseeing multi-module Workday environments. Extensive expertise in Workday configuration and sustainment across multiple modules such as Core HCM, Compensation, Recruiting, Payroll, Absence, Time Tracking, Benefits, Talent, Learning, and Workforce Management.
• Demonstrated experience in leading requirements gathering sessions, translating business needs into functional Workday configurations, and guiding stakeholders through solution design. Proven ability to lead cross-functional teams and collaborate with business stakeholders to align Workday capabilities with strategic objectives in large, complex organizations. Strong understanding of system governance, change management, and release processes, including hands-on experience managing Workday bi-annual releases and functional roadmaps. Excellent problem-solving, communication, and analytical skills, with a demonstrated ability to present complex concepts to executive leadership and technical/non-technical audiences. Familiarity with privacy, compliance, and data security practices in cloud-based systems, particularly in regulated environments such as healthcare or public sector.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change. 
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Lab LIS and Informatics contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system. 

Core Competencies 

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety. 
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.). 

Skills & Knowledge

• Comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills. Experience or working knowledge of content areas is key to the success of this role.
• Effectively monitors budgets and executes project plans with stringent timelines. Utilizes initiative, vision, independent thinking and creative problem-solving abilities to implement project plans and realize project completion. Excellent communication skills to function within a complex interdisciplinary environment including ability to communicate with the physician community.
• Utilizes effective facilitation, persuasion and negotiation abilities to achieve consensus, resolve conflict and achieve desired outcomes. Works effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.
• Computer literacy with word-processing, spreadsheet, presentation, project management and database applications.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time
Wage:  $128,298 to $184,428. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan.
Location: 1775 Willingdon Ave, Burnaby BC V5C6E3 (Hybrid but primarily remote)
Closing date: November 10, 2025
Hours of Work: 08:30 to 16:30, Mon - Fri
Requisition # HCMS_ E06271e

What we do 

 The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.  

 Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code. 

  One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca. 

  Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents  including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study. 

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca  

Please note the internal job posting will no longer be accessible after the expiry date of October 21,2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.